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Singapore General Information Overview | General Info. | Shopping | Dining | Accommodation | Attractions | Festival | TransportationGeneral Information Airport Tax A passenger service charge of SGD 21 should be incorporated in the air ticket (including tickets issued outside of Singapore). If this has not been done, you may be required to pay the SGD 21 during check-in. In some cases, the airline may absorb the service charge. Passengers who are in transit for less than 24 hours may leave the airport without having to pay the service charge upon departure from Singapore. Baby-sitting Baby-sitting services are provided in most hotels. Banking The local currency is Singapore dollars and cents. Notes come in denominations of SGD 2, SGD 5, SGD 10, SGD 20, SGD 50, SGD 100, SGD 500, SGD 1,000, and SGD 10,000. Coins come in denominations of 1, 5, 10, 20 and 50 cents and SGD 1. Banking hours are Mondays to Fridays: 1000 hrs to 1500 hrs. Saturdays: 0930 hrs to 1300 hrs (some banks are open until 1500 hrs. Sundays: 0930 hrs to 1500 hrs (some banks in Orchard Road). Most banks handle travellers' cheques and change foreign currencies. However, some banks do not have foreign exchange dealings on Saturdays. Passports are required when cashing in travellers' cheques. A nominal commission may be charged. Credit/Charge Cards Major cards are widely accepted by establishments in Singapore. Should any shop insist on adding a surcharge, contact the respective card company to report the errant shop-owner. American Express Tel: (65) 6880 1111 Diners Card Tel: (65) 6416 0800 JCB Tel: (65) 6734 0096 MasterCard Tel: 800 - 110 0113 (toll-free in Singapore only) Visa Tel: 800 - 448 1250 (toll-free in Singapore only) Currency Other than the Singapore Dollar, the US and Australian Dollars, Yen and British Pound are also accepted in most major shopping centres and big departmental stores. An online currency converter service is available at asiaone. Check on today's exchange rate. Drinking Water It is perfectly safe to drink water straight from the tap in Singapore. However, for those who prefer bottled mineral water, local supermarkets and grocers usually carry a sizeable selection. Drug Abuse Drug abuse is viewed seriously in Singapore. Illicit trafficking of narcotic drugs and psychotropic substances is strictly prohibited. Electricity Singapore voltage is 220-240 volts AC, 50 cycles per second. On request, most hotels will provide transformers to visitors with electrical appliances of a different voltage, such as 110-120 volts, 60 cycles per second. When shopping for electrical appliances, do remember to check the voltage of the item against the acceptable voltage in your home country. The power plugs used in Singapore are of the three-pin, square-shaped type. Fireworks Any individual found keeping, possessing, having under his control, discharging or letting off dangerous fireworks (including firecrackers, rocket fireworks, sandcrackers and such other fireworks) is liable to a fine not exceeding SGD 5,000 or imprisonment for up to two years or both. Gambling Charity draws, Toto and Singapore Sweep lotteries, and on-course betting at the Singapore Turf Club on horse races are the only authorised forms of gambling in Singapore. All other gambling activities are illegal in Singapore. Hair Salons Most major hotels provide a full range of hair styling services. Hair salons are also found in shopping centres, offering standard haircuts as well as more elaborate services like hair treatments, facial treatments, and manicure and pedicure services. Hotel Phone Services Most hotels offer in-room international direct dial (IDD) telephone services. However, some hotels may impose a minimal 30 cents successful call transaction surcharge. As there are different IDD service providers in Singapore, rates and access codes are dependent on the service provider used by the hotel. Generally, local calls are charged at 10 cents for every three minutes. Laundry Same-day laundry service is available in most hotels. Typically, it costs SGD 5 for a laundered shirt, SGD 10 for a dress and SGD 14 for a dry-cleaned suit. Independent dry-cleaners can be found in the Yellow Pages of the Singapore Phone Book. Medical Facilities Singapore's medical facilities are among the finest in the world, with well-qualified doctors and dental surgeons. Pharmacies are ready available at supermarkets, department stores, hotels and shopping centres. Registered pharmacists generally work from 0900 hrs to 1800 hrs. Most hotels have their own doctor on-call around the clock. Other doctors are listed under Medical Practitioners in the Yellow Pages of the Singapore Phone Book. For an ambulance, dial 995. Visitors could also contact the following hospitals' International Patient Service Centres: Parkway Group Healthcare Medical Referral Centre 302 Orchard Road Tong Building #16-01/02/03 Singapore 238862 Tel: (65) 6735 5000 (24-hour hotline) Fax: (65) 6732 6733 Raffles International Patients Centre Raffles Hospital 585 North Bridge Road Singapore 1889770 Tel: (65) 6311 1666 Fax: (65) 6311 2333 24-hour Appointments Hotline Tel: (65) 6311 1222 Fax: (65) 6311 2136 National Healthcare Group International Patient Liaison Centre National University Hospital 5 Lower Kent Ridge Road Singapore 119074 Tel: (65) 6779 2777 (24-hour hotline) Fax: (65) 6777 8065 Singapore Health Services (SingHealth) International Medical Service Singapore General Hospital Block 6 Level 1 Outram Road Singapore 169608 Tel: (65) 6326 5656 Fax: (65) 6326 5900 Mobile Phones There are two mobile phone networks - GSM900 and GSM1800 - and three mobile telephone service providers - SingTel, M1 and StarHub. To make international calls, the access codes are 001, 013, or 019 for SingTel, 002 or 021 for M1, and 008 or 018 for StarHub. Postal Services Singapore Post operates a network of more than 1,300 postal outlets conveniently located throughout the island. These outlets offer a wide range of postal, telecommunication and agency services. Most postal outlets are open Monday through Friday, from 0830 hrs to 1700 hrs and until 1300 hrs on Saturday. Post Restante service is also available at: Singapore Post Pte Ltd 10 Eunos Road 8 Singapore Post Centre Singapore 408600 Open: 0800 hrs - 2100 hrs (Mon - Fri), 0800 hrs - 1800 hrs (Sat), 1000 hrs - 1600 hrs (Sun and Public Holidays) Tel: (65) 6741 8857 Fax: (65) 6841 6085 Website: http://www.singpost.com.sg Safety Increasingly, personal safety and security are becoming critical concerns of international travellers. The situation in Singapore remains calm and stable, and the island remains one of the safest in the world to visit. Enhanced security measures at key installations and other sensitive places ensure that Singapore continues to remain safe. The Singapore Government explicitly states that extremism originating from religion or race has no place in Singapore and swift action will be taken against any extremist or terrorist groups or individuals. Smoking Smoking is not permitted in public service vehicles, museums, libraries, lifts, theatres, cinemas, air-conditioned restaurants, hair salons, supermarkets, department stores and government offices. Offenders can be fined up to SGD 1,000. While it is an offence to smoke in air-conditioned eating places, smoking is permitted in air-conditioned pubs, discos, karaoke bars and nightspots. Useful Telephone Numbers Here is a list of useful telephone numbers. Police 999 (toll-free) Emergencies/Ambulance/Fire Brigade 995 (toll-free) STB Touristline (24-hr automated tourist information system) Tel: 1800 736 2000 (toll-free in Singapore only) CitySearch (operator-assisted Yellow Pages) Tel: (65) 1900 777 7777 International Calls Tel: 104 Time of day Tel: 1711 Trunk Calls to Malaysia Dial 109 for operator assistance or 02 for direct dial. Toll-free lines Dial 1800 followed by the toll-free line number (in Singapore only). Weather Tel: (65) 6542 7788 Visa and Entry Facilities Generally, foreigners who do not require visas for entry and are visiting Singapore as tourists, may be given up to 30-day social visit passes upon their arrival in Singapore. What to Wear Singapore has a warm and humid climate throughout the year with a daily average temperature range of 24 degrees Celsius to 31 degrees Celsius. Light and summer clothing made from natural fabrics like cotton is best for everyday wear. Casual dress is acceptable for most situations and occasions but some establishments may require a more formal dress code. It is always advisable to check beforehand on dress regulations, if any. Immigration & Customs Generally, foreigners who do not require visas for entry and are visiting Singapore as tourists, may be given up to 30-day social visit passes upon their arrival in Singapore. Tourists, however, should have valid passports, onward / return tickets, onward facilities (visas, entry permits, etc.) to their next destination and sufficient funds for their stay in Singapore. If they require a longer stay, they may apply to the Immigration and Checkpoints Authority after their arrival. Women in an advanced state of pregnancy (six months or more) intending to visit Singapore should make prior application with the nearest Singapore overseas mission. Contact details of the Immigration and Checkpoints Authority are: Immigration and Checkpoints Authority ICA Building 10 Kallang Road Singapore 208718 Tel: (65) 6391 6100 Fax: (65) 6298 0843 / 6298 0837 Email: feedback@ica.gov.sg Visa Requirements Foreigners holding travel documents issued by the following countries will require a visa to enter Singapore:
* Nationals of the Commonwealth Independent States may be granted entry into Singapore without visas if they are on transit to a third country. However, they are required to fulfil the following conditions:-
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